SHIPPING INFORMATION
5-7 Day Standard Shipping
• Orders over $99.00 qualify for FREE 5-7 Day Standard Shipping.*
• Orders under $99.00 qualify for 5-7 Day Standard Shipping: $10.00
• Standard shipping to NWT, Yukon and Nunavut is $20.00
*Release and raffle products are Final Sale and don’t qualify for free shipping
¹Subject to periodic promotions offered by JD Sports. Additional terms may apply.
²JD Sports engages with multiple carriers to complete deliveries.
³Some exclusions apply.
⁴JD Sports reserves the right to modify shipping fees at any time.
Unfortunately, we can no longer ship to certain rural postal codes. If this impacts you, our Customer Service team is ready to help. Reach out to us—we’re here to find the best solution for you.
A physical street address or P.O. Box number must be provided for a shipping address. Orders with a P.O. Box number in the shipping address will be delivered via the Economy delivery method. Delivery to a commercial address may only be completed by standard or express delivery methods (subject to applicable fees).
We only ship to locations within Canada. We do not ship to international addresses.
Make sure your gifts arrive on time! Place your order by 11.59PM PST December 18th to get it before the Holidays.
Order delivery times may vary based on product availability and how your item is being shipped. The delivery timeframes you see at checkout are only estimates, but we estimate the delivery times to be 3-5 business days.
• Standard Shipping: 5-7 business days
In addition to these timeframes, please allow up to 3-5 business days for our team to process your order for shipment. Due to the high volume of requests we receive, orders may take longer to ship out from the time they were originally placed.
There are several ways you can track the fulfillment and delivery of your order. Click here for more details.
JD Sports is not responsible for lost or damaged items in transit. If the shipment tracking status shows “Delivered” and you are unable to locate the shipment, JD Sports is not responsible for any loss or damages incurred as a result.
It is the responsibility of the customer to make suitable arrangements for receiving the expected package to their address.
However, if your order was sent to a residential address, but it’s past the estimated delivery date and still hasn’t arrived—or it’s marked as “Delivered” but you can’t find it, reach out to our Customer Experience team for help.
JD Sports may offer, from time to time, shipping promotions that extend free or discounted shipping on a temporary basis. Unless otherwise provided in terms and conditions specific to such a shipping promotion, the following terms apply to any such shipping promotions:
Estimated delivery time under method of delivery subject to the shipping promotion is the then-current estimated delivery time for such method of delivery (as stated herein). Additional exclusions and restrictions may apply.
Shipping promotion offer cannot be combined with any other promotional offer, discount or coupon, nor applied to previous purchases. Shipping promotion offer is not extended to resellers, wholesalers or diverters. Shipping promotion offer is not available for orders shipped to P.O. boxes. Shipping promotion offer is limited to available inventory of qualifying item(s) while supplies last. No rain checks are available. Offer is valid for online purchases at JDSports.ca. Shipping promotion offer is available for a limited time. Additional exclusions, restrictions and/or JD Sports terms of purchase, shipment and return may apply. JD Sports reserves the right to modify or discontinue a shipping promotion at any time. Shipping promotion offer is void where prohibited.
Shipping Information is applicable only to online purchases made at JDSports.ca. All orders are subject to complete verification and fraud screening prior to shipments being processed.